Nusuk Hajj Permit

Without the permit, the gates to the holy sites do not open. The QR is your access authorisation.

Quick Answer

How do I get the Nusuk Hajj permit, and why is it mandatory?

The Saudi government requires a Nusuk-issued Hajj permit to enter the holy sites (Haram, Mina, Arafat, Muzdalifah). Your MoRA scheme or licensed HGO links your registration, package, and Mashair services to Nusuk, after which the Hajj permit appears in your account. Download the QR in the Nusuk app - it is scanned at every gate. No permit means no entry.

  1. 1

    1. Ensure your Nusuk account is active

    Verify that your passport details, photo, and contact info are complete.

  2. 2

    2. Package / operator linked

    MoRA scheme or your HGO links your Mashair package to your Nusuk account. Without this link, the Hajj permit cannot be issued.

  3. 3

    3. Wait for the permit to appear

    The permit usually appears in the Nusuk app's 'Hajj' section after visa issuance. You receive an SMS or app notification.

  4. 4

    4. Download the QR

    Open the permit in the Nusuk app and download / screenshot the QR so it works even without network coverage.

  5. 5

    5. Present the QR at every gate

    Gates at Haram, Mina, Arafat, Muzdalifah, and Mashair bus stations scan the QR. Keep your phone charged or carry a printout as backup.

Key Fact

No permit, no entry - the gates to the Haram and holy sites do not open without the Nusuk QR.

Key Fact

The permit is personal - you cannot enter using someone else's phone or permit.

Key Fact

Attempting Hajj without the permit is a legal offence; fines, deportation, and blacklisting are possible.

Common mistakes & troubleshooting

  • !Not saving a screenshot of the permit QR - network drops can block your access.
  • !Sending your permit image to strangers.
  • !A dead phone battery with no printed backup.
  • !'Permit tricks' from unlicensed agents - these are caught at the gates.

Official action - leave Nidaul Khaleel and continue on the government portal.

Open Nusuk

Frequently asked questions

Is the Nusuk Hajj permit the same as the Umrah permit?
No. The Umrah permit is for Haram / Rawdah slots; the Hajj permit is specifically for the Mashair (Mina, Arafat, Muzdalifah) and the Hajj days.
Can I cancel or change my permit myself?
No. The permit is tied to your package; any change goes through your operator / MoRA.
Does each family member have a separate permit?
Yes. Every person has their own Nusuk account and Hajj permit, even inside a single Group ID.
Important disclaimer: Only Nusuk has the authority to issue and detail the permit.