Nidaul KhaleelJab Qafilay Haram Ko Chalay

Nusuk Smart Tools for Pilgrims

Nusuk isn't just a permit app - it's a complete pilgrimage toolkit. (This page is shared between Umrah and Hajj.)

Quick Answer

Which smart tools does the Nusuk app offer pilgrims?

Nusuk offers several live tools: (1) live crowd-density maps (Makkah, Mina, Muzdalifah, Arafat), (2) optimal routes for Tawaf and Sa'i, (3) detailed Masjid al-Haram and Masjid an-Nabawi maps, (4) prayer times and congregation alerts, (5) gate status (open / closed), (6) lost-and-found reporting, (7) first-aid / medical station locations, (8) Zamzam station maps, (9) direct access to your permit QR and Mashair schedule.

  1. 1

    1. Download the Nusuk app

    Install Nusuk from Google Play or the App Store and sign in with your account.

  2. 2

    2. Grant location permission

    Live maps and optimal routing need location permission. Grant it only to the official Nusuk app.

  3. 3

    3. Use the crowd-density maps

    Pick lower-density routes for Tawaf, Sa'i, Mina-to-Jamarat, and the return from Muzdalifah.

  4. 4

    4. Check gate status and maps

    See which Haram gates (King Fahd, Abdul Aziz etc.) are open / closed and get directions to the nearest gate.

  5. 5

    5. Zamzam and first-aid stations

    Find the nearest Zamzam station and medical centre on the map. Direct navigation is available in emergencies.

  6. 6

    6. Lost-and-found / lost group

    For lost items or getting separated from your group, file a report through Nusuk and view emergency contact numbers.

  7. 7

    7. Your permit and schedule

    Access your permit QR, Rawdah slot, and Mashair schedule from one place.

Key Fact

Nusuk's live tools help you pick a safer route in peak crowds - reducing heat and pressure stress.

Key Fact

Use only the genuine 'Nusuk' app (Saudi Ministry of Hajj and Umrah). Look-alike apps steal personal data.

Common mistakes & troubleshooting

  • !Not keeping your phone battery topped up - both the map and permit live on your phone.
  • !Denying location permission - live tools stop working.
  • !Installing look-alike 'Hajj / Umrah' apps.

Official action - leave Nidaul Khaleel and continue on the government portal.

Nusuk app / website

Frequently asked questions

Are these tools available for Umrah pilgrims too?
Yes. Nusuk's smart tools are shared between Umrah and Hajj (this page is linked from the Umrah section too).
Is the app available in Urdu?
Nusuk supports several languages - Arabic, English, Urdu and more. Change it from Settings.
Do the maps work without internet?
Live crowd and routing require internet; basic Haram maps and your QR remain available from cache.

Related

Important disclaimer: The Nusuk app and its features are owned by the Saudi Ministry of Hajj and Umrah and update over time.