Nidaul KhaleelJab Qafilay Haram Ko Chalay

Setting Up Your Nusuk Account

Your Nusuk account is the key to every Saudi pilgrimage service - permits, Rawdah, and more.

Quick Answer

How does a Pakistani set up a Nusuk account?

Download the official 'Nusuk' app (Ministry of Hajj & Umrah), register as a Visitor, enter your passport / border number, visa, date of birth, and the SAME mobile and email used on your visa application. Verify via SMS and email OTP, then log in.

  1. 1

    Download the real Nusuk app

    Search 'Nusuk' on the App Store or Google Play. The publisher must be 'Ministry of Hajj & Umrah'. Beware of copycats and fake clones.

  2. 2

    Register as a Visitor

    Open the app, tap Register to Visitor (Saudi citizens use a different option).

  3. 3

    Enter your passport / border number and visa

    Enter passport number (or the Saudi border number printed on your visa), visa number, and date of birth. Match your passport exactly.

  4. 4

    Mobile and email

    Use the same mobile and email that were on your visa application - otherwise the account won't link to your visa.

  5. 5

    Verify with OTP

    Enter the OTPs from SMS and email to complete verification. Finish by setting a strong password.

Key Fact

Use the SAME mobile number and email that were on your Saudi visa application.

Key Fact

Only the Nusuk app published by 'Ministry of Hajj & Umrah' is genuine - the rest are fakes.

Key Fact

Passport number and border number are different - use whichever is printed on your visa stamp.

Common mistakes & troubleshooting

  • !Registering with a different email/mobile than the visa - the account won't link.
  • !Name spelling variations (Muhammad vs Mohammad) - registration will stall.
  • !Installing a fake 'Nusuk' clone and handing over your passport details.
  • !Waiting until the last few days to register and having roaming off on your Pakistani number for the OTP.

Official action - leave Nidaul Khaleel and continue on the government portal.

Continue on nusuk.sa

Frequently asked questions

Can I register before I have a visa?
Visitor registration requires a valid visa and the passport / border number. The account only activates once the visa is issued.
Does every family member need a separate account?
Every adult needs their own account. Children are added as 'Companions' under an adult account holder.
Can I log in from Pakistan before travel?
Yes - logging in and verifying from Pakistan is recommended so you're ready to book permits on arrival.

Related

Important disclaimer: Saudi Ministry of Hajj & Umrah updates Nusuk rules periodically. Verify the latest steps on nusuk.sa.