Nidaul KhaleelJab Qafilay Haram Ko Chalay

Getting Your Umrah Permit in Nusuk

The permit is the key to every Umrah - separately required alongside your visa.

Quick Answer

How do I get an Umrah permit on Nusuk?

Log in to the Nusuk app, open 'Permits' to 'Umrah Permit', pick your applicant, date, and time slot, add Companions, and confirm. The QR is scanned at the Haram gates - always keep a screenshot as backup.

  1. 1

    Log in and open Permits

    Open the app, sign in, tap 'Permits' on the home screen, then 'Umrah Permit'.

  2. 2

    Choose the applicant

    Select your account and any Companions (family/children) who will perform Umrah with you.

  3. 3

    Pick date and time slot

    Review available slots. On busy days, watch for Instant Track windows that open at :01 and :31 past every hour.

  4. 4

    Confirm the booking

    Review and confirm. The permit appears under 'My Permits' with a QR code.

  5. 5

    Save a QR backup

    Take a screenshot of the QR and store it in your phone's gallery so it works even offline.

Key Fact

No Nusuk permit = no entry to the Haram - even with a valid visa.

Key Fact

Instant Track windows open at :01 and :31 past every hour - refresh precisely at those times.

Key Fact

A permit is valid only for the exact date and time you booked.

Common mistakes & troubleshooting

  • !Login failing - usually the passport/border number is wrong or doesn't match the visa.
  • !Giving up on 'No slots available' - wait for the next Instant Track window instead.
  • !Keeping the permit only inside the app - a poor signal at the gate breaks the QR.
  • !Adding the wrong person as a Companion - the permit will fail for them.

Official action - leave Nidaul Khaleel and continue on the government portal.

Open the permit section on nusuk.sa

Frequently asked questions

How often can I book a permit?
Multiple times within your stay - typically one Umrah every 10 days per the current guidance.
Can a slot be cancelled?
Yes - cancel from 'My Permits' and rebook a different slot.
What if the QR scan fails at the gate?
Present the screenshot for another scan, or show the permit number and your passport to the staff.

Related

Important disclaimer: The Nusuk interface and slot policy change from time to time. Verify final steps inside the app.