Hajj Tracking ID & Group ID
The Tracking ID identifies your application; the Group ID binds your family together. Lose either and every downstream step gets harder.
What are the Hajj Tracking ID and Group ID, and where do I find them?
The Tracking ID is a unique number MoRA issues when you submit an application - it's used for every notification, fee status, balloting result, and flight update. The Group ID is a separate number that ties multiple family members together so they receive shared accommodation, flights, and transport. Both IDs appear in the Pak Hajj app, on hajjinfo.mora.gov.pk, and in your registered email / SMS.
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1. How the Tracking ID is issued
As soon as you submit the application, the Pak Hajj app / portal shows your Tracking ID and MoRA also sends it via SMS and email.
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2. How the Group ID is issued
If you chose a family group, MoRA issues a separate Group ID alongside the group leader's Tracking ID. Every other member's Tracking ID is linked to this Group ID.
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3. Where to store your IDs
Keep them on paper, in an encrypted note on your phone, and shared with at least one other family member. If your phone is lost, you still have a backup.
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4. Where the IDs are used
Fee challans, balloting results, training sessions, visa issuance, flight assignments, Makkah/Madinah accommodation, and Mashair transport - every step asks for your Tracking / Group ID.
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5. If you forget an ID
Log in to the Pak Hajj app with your CNIC / passport and registered mobile to retrieve them. Never share an ID over SMS, social media, or with a stranger claiming to help.
Key FactThe Tracking ID identifies you; the Group ID binds your family. Neither can be re-issued if lost - they can only be recovered by logging back in.
Key FactNo legitimate MoRA officer will ever ask for your Tracking ID or fees by phone or SMS.
Common mistakes & troubleshooting
- !Handing your Tracking ID to an agent or 'helper' you don't know.
- !Family members applying without a shared Group ID and hoping to be grouped later.
- !Storing the ID in only one place - losing the phone means losing the ID.
Official action - leave Nidaul Khaleel and continue on the government portal.
Open Pak Hajj portal